Legal information
Everything you need to know about how HolzHeroes operates, protects your data, and the terms that govern your use of our platform.
1. Data we collect
When you register or place an order on HolzHeroes we collect your name, email address, delivery address, and payment details. We also collect usage data (pages visited, search queries) to improve the service.
2. How we use your data
Your data is used to process orders, communicate delivery updates, and personalise your experience. We do not sell personal data to third parties. Analytics data is anonymised before processing.
3. Cookies
We use strictly necessary cookies for session management and optional analytics cookies. You can manage your preferences at any time via the consent banner or your browser settings.
4. Your rights
Under GDPR you have the right to access, correct, or delete your personal data, restrict or object to processing, and request data portability. Contact [email protected] to exercise these rights.
5. Data retention
Order and invoice data is retained for 10 years to comply with tax regulations. Account data is deleted within 30 days of account closure upon request.